NURS FPX 9040 Assessment 5
Name
Capella University
NURS-FPX4045 Nursing Informatics: Managing Health Information and Technology
Prof. Name
Date
Telehealth videoconferencing systems were selected due to their transformative potential in modern healthcare. These systems improve patient access to care, particularly in rural or underserved regions, while enhancing quality outcomes and promoting patient safety. In today’s evolving healthcare environment, where remote services are increasingly demanded, videoconferencing serves as a critical solution to reduce care delivery barriers and support patient-centered models.
What makes this technology especially compelling is its capacity to facilitate real-time communication between patients and providers. This fosters continuity of care and significantly reduces the rate of hospital readmissions. To explore the breadth and effectiveness of this technology, databases such as PubMed, CINAHL, and ScienceDirect were utilized. Specific search terms included “telehealth videoconferencing in nursing,” “videoconferencing system and patient safety,” and “telehealth technology in quality care.” These guided the selection of peer-reviewed studies that demonstrate the technology’s benefits and challenges in nursing practice.
| Citation | Summary of Key Findings | Relevance to Nursing Practice |
|---|---|---|
| Ådnanes et al. (2024) | A scoping review of 22 articles across seven countries exploring videoconferencing in mental health services for children and adolescents under child welfare. The study finds that VC enhances access and timely intervention but notes limitations in building therapeutic relationships. | Highlights how VC expands access to mental health care and facilitates interprofessional collaboration. Emphasizes the need for nurses to balance technological efficiency with maintaining therapeutic rapport. |
| Cubo et al. (2021) | Reviews 26 videoconferencing platforms with a focus on compliance, usability, and security. It emphasizes benefits in remote neurological care but warns about cybersecurity risks. | Suggests that selecting compliant and secure platforms supports safe, effective care. Nurses managing chronic care can use these tools for patient education and remote consultations. |
| Newbould et al. (2021) | Evaluates videoconferencing sustainability in UK care homes, identifying leadership, culture, and staff experience as success factors. | Reinforces that VC is beneficial in long-term care settings by enabling faster access and interdisciplinary care. Encourages organizational support and training for sustainable implementation. |
| Payne & Clarke (2023) | Analyzes video consultations in urgent care via focus groups with UK GPs. Finds that video calls enhance triage and rapport, especially post-COVID-19. | Underlines the role of VC in accurate triage and improved provider-patient trust. Advocates for training and integration into routine workflows for nurses. |
| Tenfelde et al. (2023) | Explores patient satisfaction in VCs, finding that communication quality and minimal technical issues are key satisfaction predictors. | Emphasizes the nurse’s role in ensuring clear communication and system usability. Suggests VCs improve care access and support remote follow-ups. |
Artificial Intelligence (AI) has the potential to significantly enhance telehealth videoconferencing systems by streamlining both patient care and nursing workflows. AI-powered tools, such as predictive analytics and smart triage systems, can evaluate patient data in real time to prioritize care delivery. For instance, AI-driven captioning improves accessibility by offering real-time subtitles during video consultations, which is especially helpful for hearing-impaired patients (Burrell, 2023). Predictive models can also monitor patient health trends to flag early warning signs, reducing readmissions.
Tenfelde et al. (2023) emphasized that patient satisfaction heavily depends on minimizing technical glitches and maintaining clear communication. AI can improve video quality, troubleshoot disruptions, and even facilitate communication through virtual assistants. Additionally, AI chatbots integrated into VC platforms support nurses by handling routine patient interactions, medication reminders, and basic inquiries, allowing more time for direct patient care.
The collective findings from these publications suggest that videoconferencing in healthcare not only enhances access, safety, and quality but also reinforces interdisciplinary teamwork. It promotes timely interventions and reduces travel-related burdens, especially for vulnerable populations. However, cybersecurity risks, training gaps, and barriers to therapeutic rapport must be managed effectively (Cubo et al., 2021). Organizational factors—such as leadership support, staff education, and infrastructure—determine the success of telehealth adoption (Payne & Clarke, 2023).
Justifying the widespread implementation of videoconferencing is supported by consistent findings of improved patient outcomes, increased provider efficiency, and higher satisfaction among both patients and healthcare professionals. When paired with AI, videoconferencing further eases the burden on healthcare systems, promotes innovation, and empowers staff to provide more effective and patient-centered care.
Ådnanes, M., Kaasbøll, J., Kaspersen, S. L., & Krane, V. (2024). Videoconferencing in mental health services for children and adolescents receiving child welfare services: A scoping review. BMC Health Services Research, 24(1). https://doi.org/10.1186/s12913-024-11157-y
Burrell, D. N. (2023). Dynamic evaluation approaches to telehealth technologies and artificial intelligence (AI) telemedicine applications in healthcare and biotechnology organizations. Merits, 3(4), 700–721. https://doi.org/10.3390/merits3040042
Cubo, E., Arnaiz-Rodriguez, A., Arnaiz-González, Á., Díez-Pastor, J.-F., Spindler, M., Cardozo, A., Garcia-Bustillo, A., Mari, Z., & Bloem, B. R. (2021). Videoconferencing software options for telemedicine: A review for movement disorder neurologists. Frontiers in Neurology, 12. https://doi.org/10.3389/fneur.2021.745917
Newbould, L., Ariss, S., Mountain, G., & Hawley, M. S. (2021). Exploring factors that affect the uptake and sustainability of videoconferencing for healthcare provision for older adults in care homes: A realist evaluation. BMC Medical Informatics and Decision Making, 21(1). https://doi.org/10.1186/s12911-020-01372-y
Payne, R., & Clarke, A. (2023). How and why are video consultations used in urgent primary care settings in the UK? A focus group study. BJGP Open, 7(3). https://doi.org/10.3399/bjgpo.2023.0025
Tenfelde, K., Bol, N., Schoonman, G., Erik, J., & Antheunis, M. L. (2023). Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction. Digital Health, 9. https://doi.org/10.1177/20552076231203887
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