Name
Western Governors University
D024 Professional Presence and Influence
Prof. Name
Date
This FAQ document offers detailed support for students enrolled in D024, focusing on key topics such as assessment submissions, OneNote ePortfolio management, Clinical Practice Experience (CPE), GoReact video requirements, performance assessments, APA formatting, and helpful resources. Its purpose is to clarify common queries and ensure smooth progress through the course.
How do I submit the 1st task (FDM1)?
To submit the FDM1 task successfully, students need to upload two components via the official submission tab. First, the completed Clinical Practice Experience (CPE) Record must be uploaded directly; it should not be included in the OneNote ePortfolio. Second, a shareable OneNote ePortfolio link containing all required deliverables from Phase I and Phase II of the CPE must be submitted. Ensure both the CPE Record and the ePortfolio are fully completed before submission to meet all evaluation standards.
How do I create a shareable OneNote ePortfolio link?
To generate a shareable link, click the “Share” button at the top-right of OneNote, select “People you specify can view,” then choose “People in Western Governors University with the link” and apply this setting. After returning to the previous screen, click “Copy link” and paste this URL into the assessment submission portal. This process grants evaluators secure access to your ePortfolio.
How do I submit the 2nd task (AIM2)?
The AIM2 task must be submitted only via the assessment submission tab. Students should not upload AIM2 documents into the OneNote ePortfolio, as doing so may cause errors or delays in evaluation.
How do I submit my performance assessment (AIM2), and which file formats are acceptable?
To submit AIM2, go to the Assessments tab, start the task attempt, and attach your files using the paperclip icon. Acceptable file formats include PDF, DOC, DOCX, PPT, and PPTX. Links from cloud storage services like SharePoint, Google Drive, or iCloud are not allowed due to limitations in originality verification and access to version histories. AIM2 submissions must not be completed within OneNote or the ePortfolio.
How does Unicheck operate?
Unicheck is a plagiarism detection tool that compares submissions against a wide range of academic and online sources to uphold academic integrity. More information is available in the WGU Student Handbook (Western Governors University, n.d.).
How do I create an ePortfolio in OneNote?
Students should begin by watching the OneNote tutorial video and reviewing the PowerPoint slides found under Course Tips. These materials detail the technical setup and organizational expectations. Unit 1, page 7, of the course text also provides setup instructions. For best results, model your ePortfolio on the MSN Sample Core ePortfolio available on the same page to maintain consistency and ease of evaluator review.
What content is required in the OneNote ePortfolio?
The ePortfolio must include all deliverables related to the Clinical Practice Experience (CPE) from both Phase 1 and Phase 2, as documented in the CPE Record. These artifacts demonstrate clinical skills and learning outcomes.
What is the Clinical Practice Experience (CPE)?
The CPE is the practical clinical component of the course, preparing students for the AIM2 Performance Assessment. Completion results in 25 indirect clinical hours. All required deliverables generated during the CPE must be uploaded to the OneNote ePortfolio for review.
Where can I find the CPE Record?
The CPE Record is accessible under the Assessments section. After clicking “View Task,” scroll to the Supporting Documents area to download it. Because the document contains active links, it is recommended to complete it electronically rather than printing.
What does the CPE schedule table look like?
The schedule table helps plan and track required deliverables and estimated completion times. A typical format includes three columns: Deliverable, Estimated Time, and Anticipated Completion Date, as illustrated below:
| Deliverable | Estimated Time (Hours/Minutes) | Anticipated Completion Date |
|---|---|---|
| 1a. CPE schedule table | ||
| 1b. LinkedIn profile | ||
| 1c. GoReact video and feedback | ||
| 1d. Reflection summary | ||
| 2a. Social and Emotional Intelligence (SEI) table | ||
| 2b. GoReact video and feedback | ||
| 2c. Reflection summary |
Students needing assistance with table formatting may contact the Student Success Center.
What does the Social Emotional Intelligence (SEI) table look like?
The SEI table illustrates how social and emotional intelligence skills apply in workplace settings. It typically consists of three columns:
| Social Emotional Intelligence Power Skill | SEI Skill Sets | Scenario Description |
|---|---|---|
| Power Skill 1 | Two related SEI skills | Scenario showing skill application |
| Power Skill 2 | Two related SEI skills | Scenario showing skill application |
| Power Skill 3 | Two related SEI skills | Scenario showing skill application |
| Power Skill 4 | Two related SEI skills | Scenario showing skill application |
| Power Skill 5 | Two related SEI skills | Scenario showing skill application |
Each scenario should explain how the skills contribute to a collaborative and positive workplace environment.
How should I cite diagrams from the “Social and Emotional Intelligence ‘Power Skills’” reading (p. 29)?
Use APA 7th edition style for citing diagrams or concepts. The reference format is:
Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University.
Example narrative citation:
Western Governors University (n.d.) explains that…
Example parenthetical citation:
(Western Governors University, n.d.)
Subsequent citations can use abbreviations such as:
Western Governors University (WGU, n.d.) or (WGU, n.d.).
Where should I submit my completed CPE Record?
The completed CPE Record must be uploaded separately through the submission tab and should not be included within the OneNote ePortfolio.
How will I know when I am ready to submit my CPE?
Submit when all Phase 1 and Phase 2 deliverables are finished and uploaded to the ePortfolio, and the CPE Record is signed and dated. Both the ePortfolio link and the CPE Record must be submitted independently via the submission portal.
Where can I find information about GoReact?
GoReact instructions are found on page 9 of the Course of Study, inside the CPE Record, and in a support document within the FDM1 Performance Assessment’s Supporting Documents section.
What should my GoReact video reflection summary include?
The reflection summary should align with CPE Record criteria, covering personal insights, peer feedback, and connections to course competencies.
Where is the GoReact video link located?
The valid GoReact link is embedded directly in the CPE Record and requires WGU single sign-on credentials. If asked for an instructor’s name, it indicates the use of an incorrect link.
Am I required to watch other students’ GoReact videos?
Yes, students must watch and provide written feedback on two peer GoReact videos to fulfill course requirements.
What should I do if I encounter issues with GoReact?
First, consult page 9 of the course materials for troubleshooting steps. Technical problems should be reported through GoReact’s official support ticket system. Confirm that the GoReact link embedded in the CPE Record is being used to avoid access issues.
What components are required for the Performance Assessment submission?
Students must submit three elements together: a Mind Map, a Force Field Analysis, and a Reflective Essay.
Where should I submit the Performance Assessment?
All components should be submitted through the submission tab only, not uploaded to the OneNote ePortfolio.
What file types are acceptable for Performance Assessment submissions?
Acceptable formats include PDF, DOC, DOCX, PPT, and PPTX. External or cloud-based links are not permitted.
How should Section C1 be formatted in the paper?
Section C1 requires a first-level APA heading. Each bullet point should be addressed under second-level APA headings, with definitions, examples, and citations supporting the content. Further guidance is available in the Student Paper Setup Guide located in Course Tips.
How should Section C2 be approached?
Section C2 follows the same format as C1: start with a first-level heading, then use second-level headings for each bullet point. Discuss how two social and emotional power skills support each outcome with examples and scholarly citations.
Where can I find a Mind Map example?
A Mind Map example is available in Unit 5, page 43 of the course materials.
What tools can I use to create a Mind Map?
Recommended tools include Ayoa and MindMup, described in Unit 5 (pp. 43–44). Tutorials for MindMup are available on its website.
What should be the central theme of my Mind Map?
Select a central idea from Appendix B of the IHI Framework for Improving Joy in Work (p. 27). Focus on a specific change idea from the “Change Ideas to Test” section and avoid overly broad topics.
Do I have to use the same topic for the Force Field Analysis as the Mind Map?
No, students may choose a different topic for the Force Field Analysis as long as it meets all task instructions and rubric criteria.
Are references required for the reflection paper?
Yes, a minimum of three APA-formatted in-text citations and corresponding references must be included.
Is the 7th edition APA manual accessible in the course materials?
Yes, a link to the APA manual is provided on page 8 of the course materials.
Should course materials or cohort ideas be cited?
Absolutely. Any ideas or content taken from course readings, videos, or cohort discussions must be cited in APA 7th edition format.
How do I cite the IHI White Paper – IHI Framework for Improving Joy in Work?
The proper citation format is:
Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement.
How do I download e-textbooks?
Download instructions are accessible via the WGU Library. The “E-Books Guides” section provides platform-specific tutorials for saving textbooks for offline reading.
Perlo, J., Balik, B., Swensen, S., Kabcenell, A., Landsman, J., & Feeley, D. (2017). IHI framework for improving joy in work [White paper]. Institute for Healthcare Improvement. http://www.ihi.org/resources/Pages/IHIWhitePapers/FrameworkImproving-Joy-in-Work.aspx
Western Governors University. (n.d.). Social and emotional intelligence power skills. Professional Presence and Influence. Western Governors University. https://cm.wgu.edu/
D024 FAQ: Submission and CPE Record Guidance
WGU Writing Center. (n.d.). I need help with APA style. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/I-Need-Help-with-APA-Style/ta-p/33524
WGU Writing Center. (n.d.). Citing WGU learning resources. https://cm.wgu.edu/t5/Writing-Center-Knowledge-Base/Citing-WGU-Learning-Resources/ta-p/37715
