Name
Western Governors University
D268 Introduction to Communication: Connecting with Others
Prof. Name
Date
Dear Sarah,
I hope this message finds you well. My name is Nathaly Gregorio, and I am the Director of Phoenix Training PPX, based in the Arizona office. Our CEO has requested that different departments collaborate to develop a new training curriculum aimed at elevating company-wide training standards.
Given your valuable 20-year tenure with the organization, I am eager to work alongside you. Your wealth of experience will be essential for the success of this initiative. Although my team will operate remotely, I will be physically present at your office for the duration of the project. I plan to arrive at the airport by 11:30 AM (EST) on May 20, 2024, and will leave on May 22, 2024, around noon.
Below is a proposed agenda to guide our time together effectively. Please feel free to reach out if you have any suggestions or would like to propose changes.
| Date | Time | Activity |
|---|---|---|
| Monday, May 20, 2024 | 12:00 PM | PowerPoint and meeting setup |
| 12:10 PM | Host introduction | |
| 12:40 PM | Overview of training curriculum | |
| 2:30 PM | Work distribution | |
| 3:00 PM | End of meeting | |
| Tuesday, May 21, 2024 | 8:00 AM | Team check-in |
| 12:00 PM | Curriculum review and discussion | |
| 3:00 PM | Final review and wrap-up | |
| Wednesday, May 22, 2024 | 6:00 AM | Project submission |
I look forward to the opportunity to collaborate and learn from your expertise.
Sincerely,
Director Nathaly Gregorio
Phoenix Training PPX
Phone: (602) 710-9900
Fax: (602) 710-9901
Email: NGppx@phoenixT.org
Hello Joe!
Congratulations on your team’s recent achievement in surpassing the monthly performance targets! I am Nathaly Gregorio, Director of Phoenix Training PPX, and I wanted to inform you that I will be joining your team this week to help finalize the new training curriculum.
I will arrive at your office around 12:00 PM on Monday. Since I’m new to the area, I would appreciate any recommendations for a good lunch spot nearby. The CEO has approved the use of the company card for our meals.
I’m excited to work closely with you and your team to ensure that our training program aligns well with our shared goals.
See you soon!
Director Nathaly Gregorio
Phoenix Training PPX
Phone: (602) 710-9900
Fax: (602) 710-9901
Email: NGppx@phoenixT.org
The email directed to Sarah adopts a formal tone because her leadership style is known to be structured and detail-oriented. According to course materials, individuals who value clarity and organization respond well to professional language, precise schedules, and clearly outlined objectives. The formal greeting, detailed agenda, and professional closing were chosen intentionally to align with her preference for thorough and systematic communication (Course information explains, Lessons 2.4–2.5).
In contrast, the message to Joe is crafted with an informal, conversational tone to match his flexible and spontaneous leadership style. The casual phrasing, simple introduction, and invitation to lunch create a relaxed environment, which complements his hands-on and adaptable approach. Research indicates that customizing communication to fit individual preferences enhances collaboration and builds trust among team members (Adler, Rosenfeld, & Proctor, 2019).
These emails differ markedly in tone, structure, and intent. The email to Sarah is formal and comprehensive, featuring exact arrival times, a detailed agenda, and professional language that underscores the importance of preparation and organization. Conversely, the email to Joe is brief, friendly, and focused on relationship-building rather than logistical details.
This comparison underscores the necessity of adapting communication styles to suit different personalities and leadership approaches. Sarah benefits from detailed planning and order, while Joe thrives in a more flexible and spontaneous context. Both styles, when combined thoughtfully, foster an effective team environment by balancing structure with creativity. Adapting communication in this way promotes smoother collaboration across diverse groups and leadership styles (Course information explains, Lessons 3.2–3.5).
No external sources were required for this assignment. However, the concepts related to communication styles and audience adaptation were derived from course materials, specifically Lessons 2.4–2.5 and 3.2–3.5.
Adler, R. B., Rosenfeld, L. B., & Proctor, R. F. (2019). Interplay: The process of interpersonal communication (14th ed.). Oxford University Press.
Course information explains. (n.d.). Communicating in Diverse Groups. Western Governors University.
